Frequently Asked Questions
If you work with Marble, why can't I find it on your website?
Although we work with marble, picture examples are not listed on our website due to the varying print of each stone. Both the print and quality of each marble stone are best appreciated when seen in person. If you'd like to schedule a meeting with us to see any of the stones in person, you may go to our Contact Us tab!
Do you provide free estimates?
Yes, we do offer free estimates! You can schedule a consultation by calling us at (901) 453-8201.
How long does the installation process take?
The installation process typically takes 1-2 days, but the timeline can vary depending on the size and complexity of your project. We can provide you with a more detailed schedule during your consultation.
How do I know if Granite is right for me?
Granite is a natural stone that is very durable and heat-resistant, making it a popular choice for busy kitchens. Each slab is unique, giving your kitchen a distinctive look. However, granite is porous and may require regular sealing to prevent stains. It’s also heavy, so reinforced cabinetry may be needed.
Pros:
Heat and scratch-resistant
Unique, natural appearance
Adds value to your home
Cons:
Requires sealing
Heavy and may need strong support
How do I know if Quartz is right for me?
Quartz is an engineered stone that offers a non-porous, low-maintenance option for countertops. It’s extremely durable and resistant to stains and scratches, making it easy to care for. Quartz also provides more uniform patterns and a wide range of colors. However, it is not entirely heatproof, so you may need to use trivets for hot pans.
Pros:
Non-porous and low-maintenance
Stain, scratch, and impact-resistant
Wide variety of colors and patterns
Cons:
Sensitive to high heat
Can be more expensive than granite
How do I know if Marble is right for me?
Marble is known for its luxurious and timeless look, often used in high-end designs. It stays cool, which is ideal for baking, but it is also softer and more porous than granite or quartz. This makes marble prone to scratching and staining, especially from acidic substances like lemon juice. It also requires regular sealing and careful maintenance.
Pros:
Elegant, luxurious appearance
Naturally cool surface, great for baking
Adds high-end value to your home
Cons:
Prone to scratching and staining
Requires regular sealing and careful maintenance
Do you offer custom edge profiles for countertops?
Yes, we offer a variety of edge profiles, including beveled, bullnose, and ogee. The 'Straight Edge' is the standard edge for all stones, however, we can discuss which style best suits your preference and pricing during your consultation.
Where is your shop located?
Galaxy Countertops LLC currently does not have its own shop available for visit. However, we are more than happy to meet with our clients at our supplier's store located in Memphis, TN to see the stones in person!